The following is for informational purposes only. We are not responsible for any requirements &/or deposits by these Service providers. This is simply a guideline, as we understand it, to assist you in your transition.
City of Dover, Electric Department – 5 E. Reed Street, Dover, DE 19901
Phone 302-736-7035 – Customer Service
You are not establishing a new service; you are getting existing service transferred into your name. There's a difference!
Electric Deposit – $0.00 to 3 times the average monthly bill, depending upon your credit history.
You are required to apply for this service in-person. They will require a photo ID, and a copy of
the front page and the signature page of your lease.
Natural Gas Service
Chesapeake Utilities – 500 Energy Lane, Suite 100, Dover, DE 19904
Phone 302-734-6700 or 800-427-2883 – Customer Service
You are required to apply for this service and fill out their application online at www.chpkgas.com/customer-care/manage-my-account/start-stop-transfer-service/ Your apartment is already equipped with Natural Gas (in applicable properties) and the active account is in our name. You need only to ACTIVATE the service with your name & account.
If you have existing service with Chesapeake Utilities and are transferring from one location to
another, this process may be done by phone or online at www.chpkgas.com/customer-care/manage-my-account/start-stop-transfer-service/
Gas Deposit – Depends upon your credit history.
Telephone, Television, Internet Services
Verizon Traditional – P. O. Box 646, Wilmington, DE 19896
Phone: 1-800-942-5000 (New Residential Service Press 2)
You will be charged a hook-up fee.
You'll need your social security number to apply.
Verizon FiOS (Fiber Optics Service)
Phone: 1-888-GET-FiOS (1-888-438-3467)
Phone: 302-535-1774 for John Broggi (Our Representative)
Comcast/Xfinity - 5729 W Denneys Road, Dover, DE 19904
Phone: 1-844-386-6796 or xfinity.com/local.de
All of our apartment properties are pre-wired for both Verizon FIOS and Comcast/Xfinity cable/internet service. It is your choice which service you choose to use.
If you find any of the above information to be inaccurate, please let us know so we may
make the appropriate corrections.